Security Services

Customer Service & Concierge

We’re proud to be your customer service ambassadors

SECUREcorp understands that first impressions count. With a well presented manner and exceptional customer service capabilities, our staff strive to ensure your customers and clients are provided with a welcoming, safe and secure facility.

Providing customer services across a variety of business sectors, our staff can assist you with a range of duties including:

  • Concierge desks
  • Customer service areas
  • Front of house reception
  • Tours and attraction recommendations
  • Monitor facility systems and report/escalate alarms or failures
  • Provide complete and accurate daily/weekly shift reports
  • Provide initial response emergency first aid when required
  • Provide fire warden and evacuation coordination duties when required

Our experience in providing customer service and concierge services is second to none. As part of our extensive recruitment and training processes, we ensure that right fit candidates are selected, trained and inducted onto your sites ensuring our site team embody your values and expectations.

With the option of security licences and trained customer service officers, SECUREcorp personnel provide discrete security services while ensuring your customers receive an award winning level of customer service.  All our customer service and concierge staff will possess a high level of integrity, a commitment to providing highly personal service excellence, a willingness to be of help and a readiness to take action.

Haven’t got the skills yet? Check out our registered training programs which could help you land your dream job!

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